James McCraith
Managing Director
Tom McCarthy
Sales Director
James Harris
Service/Ops Director
Thomas Pettitt
Technical Service Manager
Jonathan Webb
Field Service Engineer
Jamie Marshall
Field Service Engineer
Stuart Smith
Head of Production Print
Russell Cott
Field Service Engineer
Alfie Brooker
Trainee Field Service Engineer
James Millard
Sales Account Manager
Phil Steed
Sales Account Manager
Danny Kaye
Business Development
Jason Scott
Business Development
Harvey Willrich
Helpdesk Connectivity Engineer
Tracy McCarthy
Admin Support
Ashley Pead
Sales Support/Admin
James McCraith
NICKNAME
Jimbe
COMPANY ROLE
Managing Director
YEARS IN 'THE INDUSTRY'
I was slim and had hair when I started - enough said.
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Delivering on the promises we make. The enjoyment of getting the whole team working together and pulling in the same direction.
FAVOURITE MACHINE, EVER!
The C350 was the model that put Konica Minolta & Develop as the global leader in colour print. It was unbeatable and helped me win a lot of business with clients that are still clients to this day.
WHAT'S IN YOUR COFFEE
Norfolk Coffee Co. Local and excellent coffee! – first job in the morning is to put the stovetop on, low and slow ready for the commute to work.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I lived in Saudi Arabia as a 2 year old.
NICKNAME
I don't need a nickname, Tom is enough
COMPANY ROLE
Sales Director
YEARS IN 'THE INDUSTRY'
8 Years
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
I love driving the sales forward and growing the business from the front end. Nothing gives me more pleasure than the team spirit and attitude we have as a team.
FAVOURITE MACHINE, EVER!
The C224E. For me this is the best machine. It was bullet proof. However, one of the older generation might disagree.
WHAT'S IN YOUR COFFEE
Coffee??
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I used to be a chef and have shared a bowl of pasta with Mr Pukka himself, Jamie Oliver.
Tom McCarthy
James Harris
NICKNAME
5 (five)
COMPANY ROLE
Service/Ops Director
YEARS IN 'THE INDUSTRY'
18 years and counting (I'm getting old).
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Building a business that listens, advises and delivers and a team that is un-paralleled in our knowledge and attitude towards customer service.
FAVOURITE MACHINE, EVER!
The C250. The C250 made installing kit a breeze and being an I.T. guy it's all about connectivity for me. The new ineo+ 'I' series machines are fast taking the crown! watch this space!
WHAT'S IN YOUR COFFEE
A vast amount of milk (none of the red-capped variety please) and a spoon of sugar!
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I'm a Norfolk boy to the core and enjoy the outdoors. I'm also a keen cyclist and can be found most weekends spinning around Norfolk on my Road Bike.
NICKNAME
Jono or Oi depending on who wants me
COMPANY ROLE
Field Service Engineer
YEARS IN 'THE INDUSTRY'
26 Years.
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
No two days are the same so there is no chance of getting bored. I also work with a great bunch of guys which makes the job so easy and fun to do. (Most of the time).
FAVOURITE MACHINE, EVER!
The Ineo+ 8 Series. It's bullet proof. (I can't even break it).
WHAT'S IN YOUR COFFEE
Don't really drink coffee. I'm more of a tea person.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
You already know everything there is to know about me. I'm just an all-round nice guy..
Jonathan Webb
Thomas Pettitt
NICKNAME
Tom, not you the other one (or Tommy P)
COMPANY ROLE
Technical Service Manager
YEARS IN 'THE INDUSTRY'
26.
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
The mix of task and the variety of customers and industries in which we work and support.
FAVOURITE MACHINE, EVER!
Difficult question, been at this a long time and all have their moments of glory.
WHAT'S IN YOUR COFFEE
Nothing. I'm a tea guy, same colour as cardboard and no sugar.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I'm colour blind... hahaha no I'm not really
NICKNAME
In work "Smudge". Out of work "Smithers"
COMPANY ROLE
Head of Production Print.
YEARS IN 'THE INDUSTRY'
21 Years. 16 years specialising in production print.
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Being able to provide the best service and customer care to our customers.
FAVOURITE MACHINE, EVER!
It's a close run thing between the Konica Minolta C6500 and C1100 but I think the C1100 just edge's it!
WHAT'S IN YOUR COFFEE
Preferably a natural processed, artisan roasted Costa Rican bean from Strangers Coffee Co, usually in the form of a double espresso. Yes I'm a coffee snob!
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
Nothing left to tell.
Stuart Smith
Jamie Marshall
NICKNAME
Jamie, I'm still waiting for my official officeflow nickname.
COMPANY ROLE
Field Service Engineer
YEARS IN 'THE INDUSTRY'
9 years.
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
The variety of exposure and the relationships we have with our customers.
FAVOURITE MACHINE, EVER!
8 series.
WHAT'S IN YOUR COFFEE
Milk and 2.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I make a mean lemon drizzle cake.
NICKNAME
Freddo
COMPANY ROLE
Trainee Field Service Engineer
YEARS IN 'THE INDUSTRY'
0 (fresh out of the packet)
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Coming in everyday and having a laugh but still getting the job done.
FAVOURITE MACHINE, EVER!
Being new to the industry it would have to be the ‘i series’ because we sell so many of them.
WHAT'S IN YOUR COFFEE
Coffee is for the weak
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
On weekends you can catch me driving round and round in circles, hopefully winning!
Alfie Brooker
Russell Cott
NICKNAME
Ruski
COMPANY ROLE
Field Service Specialist
YEARS IN 'THE INDUSTRY'
35 Years! (Started as a YTS boy!)
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Fixing copiers and meeting customers
FAVOURITE MACHINE, EVER!
Konica Minolta C350
WHAT'S IN YOUR COFFEE
Milky white with 2 sweeteners
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I own every 'Now that's what I call music' CD from 1 to 117 (to date)
NICKNAME
Don’t have one – I just get called Dan. However the guys in the office know me as ‘The best dressed man in Fakenham’
COMPANY ROLE
Business Development
YEARS IN 'THE INDUSTRY'
22
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Continuing to build relationships with new and existing customers.
FAVOURITE MACHINE, EVER!
Epson C579r – great little box for the money!
WHAT'S IN YOUR COFFEE
Just milk
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I’m a qualified Domestic Energy Assessor
Danny Kaye
James Millard
NICKNAME
Jamerrs
COMPANY ROLE
Account Manager
YEARS IN 'THE INDUSTRY'
6
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Freedom to utilise all my sales skills to bring new customers on board and friendliness of the team
FAVOURITE MACHINE, EVER!
Epson Enterprise C21000 amazing speed but offering the ‘heat free’ eco friendly inkjet technology
WHAT'S IN YOUR COFFEE
Latte all day long, no sugar
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I once got the opportunity to race Chris Hoy around the Olympic Velodrome in Stratford
NICKNAME
Scotty
COMPANY ROLE
Business Development
YEARS IN 'THE INDUSTRY'
23
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Being part of a business that’s straight-forward.
Working somewhere that values staff and delivers on our promises to meet client expectations.
I enjoy meeting new businesses, opening opportunities, and building relationships that turn into long-term partnerships.
FAVOURITE MACHINE, EVER!
Develop Ineo+ 258 (Konica Minolta Bizhub C258)
WHAT'S IN YOUR COFFEE
I skip the coffee and go straight for Pepsi Max.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I’m slightly obsessed with keeping my car clean.
Jason Scott
Harvey Willrich
NICKNAME
Labrador
COMPANY ROLE
Connectivity Engineer
YEARS IN 'THE INDUSTRY'
2
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
Building relationships with new and existing customers
FAVOURITE MACHINE, EVER!
Develop 4000i absolute unit of a printer
WHAT'S IN YOUR COFFEE
White Ultra Monster
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I was in the top 1000 in Europe on BOCW for sniper accuracy
NICKNAME
Steedie
COMPANY ROLE
Account Manager
YEARS IN 'THE INDUSTRY'
26
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
I love the fact that the dedicated team around me excel at delivering the amazing customer experience, I proudly tell potential clients about in my meetings!
FAVOURITE MACHINE, EVER!
Xerox Colorqube it had toners that were like giant crayons
WHAT'S IN YOUR COFFEE
Splash of milk and one sugar (heaped)
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I am a Detectorist; I’m still hoping that one day I’ll find a hoard of Roman coins!!
Phil Steed
Ashley Pead
NICKNAME
Aunty Ash
COMPANY ROLE
Sales Support/Admin
YEARS IN 'THE INDUSTRY'
20
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
A new challenge with the old team.
FAVOURITE MACHINE, EVER!
The coffee machine!
WHAT'S IN YOUR COFFEE
Nothing, I like my coffee black.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
I don't like having my photo taken and being late.
NICKNAME
The Boss
COMPANY ROLE
Admin Support
YEARS IN 'THE INDUSTRY'
I'm new to copiers, but not new to admin
WHAT DO YOU ENJOY ABOUT YOUR ROLE AT OFFICEFLOW
I enjoy the office banter and keeping the 'boys' in check!
FAVOURITE MACHINE, EVER!
I don't have one, however if it prints nice pictures of my dog it'll be a winner!
WHAT'S IN YOUR COFFEE
Milk with none. I'm hoping for a coffee machine to arrive soon so we can get the cappuccino.
TELL US SOMETHING WE DON'T KNOW ABOUT YOU
Coming to work should mean some time away from the children... but the loudest one is here!
Tracy McCarthy
